At Integer IT, support is the cornerstone of our business and we’ve been providing it to our customers for over twenty years. We have a focused and highly professional support team who are qualified to support pretty much any business application or technology solution you can think of.

Business IT has changed since we first opened our doors, but our commitment to delivering the very best support services you’ll ever encounter has not changed one bit. When working with us, you can expect a dependable partner who cares about your business as much as you do. You’re backed by a team of IT experts who can handle all your IT needs.

Garry King – Director

Garry acquired Integer IT in 2017 and has 35yrs of IT experience within large corporate, data centre, global software procurement and SMB environments, delivering secure IT solutions coupled, business continuity and service delivery.

Garry loves being in, on and under water, family, travel, the occasional glass of red wine and is a recent Graduate of the Australian Institute of Company Directors.

Janice Tragico- Client Services

Janice joined us in July 2024 with 20 years of experience in IT.Janice has numerous IT related qualifications which includes Diploma in IT Networking completed in 2018.
Janice has an experience as a remote technical support for Telecommunications company and onsite technical support within the aged care sector.
Her experiences in IT, Sales and Customer service are vital to her role as a Client Services.
When not at work, Janice loves spending time with her family, her dog, often can be found gardening in her backyard and caring for her collection of indoor plants. She also enjoys cooking, singing, travel and social events with family and friends.

Tim Shields – Service Delivery Manager

Started at Integer IT in 2022 and brings over 25 years of experience to the team from government and SMB IT manager roles as well as the IT Managed Service sector as a project coordinator. Tim has multiple project management accreditations as well as a plethora of IT technical examination certificates.

Tim enjoys car racing, rugby union and yacht racing. On his days off Tim keeps fit with hiking, paddle boarding and swimming.

Lucie King – Accounts

Lucie started at Integer at its inception in 2017 and has 25 years’ experience as a family and criminal lawyer, becoming head of private client for a large legal practice in the UK. Lucie’s responsibilities extend to HR, bookkeeping, paying all bills and importantly the team as well as all legal matters.

Lucie is learning French and playing the piano and enjoys dog walking on the beach.

Mark Tarrant- IT Technical Lead

Mark has over 25 years’ experience in IT, 16yrs of which were in his last position working for a Sydney based MSP as a Senior Systems Engineer.   He has attained several IT certifications over the years including Microsoft MCSE, VMWARE VCP, and Cisco CCNA and has a wealth of knowledge in Azure migrations for businesses that require 24/7 operational facilities.

Mark has a private pilot’s license and enjoys reading and bush walking.

Aaron Mendham – Senior Engineer

Aaron rejoined in 2022 and brings over 19 years’ experience within the ICT industry both locally on the Mid North Coast and in Sydney. Aaron holds Certificate IV in IT from TAFE NSW, Microsoft Certified Azure Administrator Associate and is a Sophos Systems Architect.

Aaron loves spending time with family in and around the local beaches and lake. He volunteers his time and experience in the NSW Rural Fire Service as a Deputy Captain at the Lake Cathie Rural Fire Brigade and has been awarded the NSW Premiers Citation, the National Emergency Medal, and NSW RFS Long Service Medal.

Shane Green- Senior Engineer/Administration

Shane joined in 2022 when Integer acquired Mid Coast IT and has over 25 years in the IT support industry supporting local business and is a 3CX Advance engineer.

Shane likes Rugby League, music, fishing, crabbing, boating and camping with friends and spending time with his wife and dog.

Zack Erdelyi- Helpdesk Team Leader

Bringing several years of IT and leadership experience to the team, Zack rejoined Integer IT in 2024 to take up the role of Team Leader. He has a Certificate IV in IT and Networking and is a Microsoft 365 Certified Administrator, Sophos, Acronis and 3CX engineer.

Outside of the office, Zack is often singing, dancing and acting in the local theatres.

Lachlan Cashion – Helpdesk

Started at Integer IT in 2023 as his first role in the industry after completing a Certificate IV in Information Technology at TAFE.

Lachlan enjoys Weightlifting, AFL and enjoying a Cigar on special occasions.

Khoa Nguyen

Started at Integer IT in 2023 as an IT Support Technician with knowledge in different areas of IT. Khoa enjoys working out and watching basketball.

Khoa holds the following certifications

Certificates: CompTtia A+ for general Information Technology knowledge, CompTia Security+ for Cyber Security practice, Microsoft Azure Fundamentals AZ-900.

Sophos certificates: Sophos Central Endpoint and Server – Engineer, Sophos Firewall – Engineer.

Acronis backup: Cloud Tech Fundamentals and Tech Fundamentals.

On the weekends, Khoa spends his time working on his home network Lab and watching movies.

Brayden Heath- Helpdesk

Brayden started work at Integer in 2024 and has a passion to learn and develop within the IT space. He has completed his TAFE Certificate IV in Information Technology and Networking and is a Kaseya Certified Technician in IT Glue.

Brayden enjoys music, fishing, drifting, and hanging out with friends.